Community Response to a COVID-19 Positive Case
March 21, 2023
Volunteers of America National Services (VOANS) will continue to provide frequent and transparent communication with residents, resident representatives, families, and staff to inform them of the impact of COVID-19 in our communities and programs. The COVID-19 pandemic is a unique public health crisis and sharing accurate information as quickly as possible is helping all of us to better understand the challenges of senior care including information on testing, treatment, and protective equipment in care settings.
Our communication is consistent with Centers for Medicare and Medicaid Service (CMS) requirements for nursing homes. However, we have chosen to follow the same communication practices in our housing with services and assisted living communities. These practices are outlined in the list below and will be provided without violating HIPAA rules or other privacy laws.
For more information on our response to COVID-19, click here.
Number of COVID-19 Cases by Community
Anoka Rehab Living Center/The Homestead at Anoka
Housing with Services (IL) | Assisted Living | Healthcare Center | |
RESIDENTS | |||
Cumulative Total | 5 | 51 | 122 |
New cases today | 0 | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 | 0 |
STAFF | |||
Cumulative Total | 2 | 30 | 159 |
New cases today | 0 | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 | 0 |
Autumnwood Care Center
Healthcare Center | |
RESIDENTS | |
Cumulative Total | 99 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
STAFF | |
Cumulative Total | 132 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
Bethesda Care Center
Healthcare Center | |
RESIDENTS | |
Cumulative Total | 93 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
STAFF | |
Cumulative Total | 111 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
Countryside Retirement Community/Sleepy Eye Care Center
Housing with Services (IL) | Healthcare Center | |
RESIDENTS | ||
Cumulative Total | 24 | 101 |
New cases today | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 |
STAFF | ||
Cumulative Total | 17 | 87 |
New cases today | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 |
Elder Homestead
Assisted Living | |
RESIDENTS | |
Cumulative Total | 29 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
STAFF | |
Cumulative Total | 16 |
New cases today | 0 |
New Potentially Related Symptoms | 0 |
Gulf Coast Village
Housing with Services (IL) | Assisted Living (AL) | Healthcare Center (NH) | |
RESIDENTS | |||
Cumulative Total | 49 | 70 | 96 |
New cases today | 0 | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 | 0 |
STAFF | |||
Cumulative Total | 61 | 82 | 209 |
New cases today | 0 | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 | 0 |
——————
Horizons Care Center
Healthcare Center | |
RESIDENTS | |
Cumulative Total | 77 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 95 |
New cases today | 0 |
New Potential Respiratory Symptoms | 1 |
Maplewood Care Center/The Homestead at Maplewood
Assisted Living | Healthcare Center | |
RESIDENTS | ||
Cumulative Total | 49 | 129 |
New cases today | 0 | 0 |
New Potential Respiratory Symptoms | 0 | 0 |
STAFF | ||
Cumulative Total | 26 | 94 |
New cases today | 0 | 0 |
New Potential Respiratory Symptoms | 0 | 0 |
Mary Marshall Assisted Living
Assisted Living | |
RESIDENTS | 29 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 17 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
The Preserve
Housing with Services (AL) | Healthcare Center (NH) | |
RESIDENTS | ||
Cumulative Total | 8 | 34 |
New cases today | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 |
STAFF | ||
Cumulative Total | 17 | 82 |
New cases today | 0 | 0 |
New Potentially Related Symptoms | 0 | 0 |
——————
Rochester Rehabilitation and Living Center/The Homestead at Rochester
Housing with Services (IL) | Assisted Living | Healthcare Center | |
RESIDENTS | |||
Cumulative Total | 5 | 45 | 41 |
New cases today | 0 | 0 | 0 |
New Potential Respiratory Symptoms | 0 | 0 | 0 |
STAFF | |||
Cumulative Total | 11 | 45 | 75 |
New cases today | 0 | 0 | 0 |
New Potential Respiratory Symptoms | 0 | 0 | 0 |
The Homestead at Coon Rapids
Assisted Living | |
RESIDENTS | |
Cumulative Total | 54 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 20 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
The Homestead at Montrose
Assisted Living | |
RESIDENTS | |
Cumulative Total | 12 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 35 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
Tiffin Rehabilitation Center
Healthcare Center | |
RESIDENTS | |
Cumulative Total | 7 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 25 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
Valley Manor Care Center
Healthcare Center | |
RESIDENTS | |
Cumulative Total | 95 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
STAFF | |
Cumulative Total | 149 |
New cases today | 0 |
New Potential Respiratory Symptoms | 0 |
Volunteers of America National Services’ Response to COVID-19 (coronavirus)
At Volunteers of America National Services senior living and care communities, the health and safety of our residents, staff, and extended community is of utmost importance. We’re working around the clock to monitor the situation, following the current recommendations of the CDC and other state and local health officials on response efforts and reinforcing our policies and procedures.

Media Statement
Volunteers of America National Services is an organization dedicated to helping people thrive and live strong, healthy lives. We take the threat posed by the novel coronavirus (COVID-19) seriously, especially among residents living in our long-term and nursing care communities. The health and safety of our residents and staff remain our primary concern.
We are closely monitoring information and updates from the Centers for Disease Control (CDC) and local health departments, and adding their recommended policies and procedures to our already established infection prevention and control measures. Our staff members have been trained and competency-tested on these policies and procedures, and this will continue on an ongoing basis to ensure compliance. There are systems in place to regularly assess residents for changes in condition, and action plans for investigating and treating health condition changes in accordance with CDC guidance.
Keeping Families and Residents Connected
Visitors are welcome in our communities.
If you have additional questions, please contact the Executive Director at your or your family member’s community. We ask for your patience in our response times as we are getting a higher-than-normal volume of inquiries. Thank you for your continued confidence and support.