Volunteers of America National Services understands the importance of doing your research before choosing a senior living facility or care option for you or your loved one. To learn more about the senior living and care options we offer, browse the resources below.
Don’t see what you’re looking for? Reach out to one of our communities, agencies or programs for more information. They’ll be happy to help. Click here to find a community or schedule a visit.
What is assisted living?
Assisted living is a residential approach to delivering health care and personal care services to keep residents as independent as possible while living in their own apartment home. Services are provided by specially trained and personal care staff. There’s no single definition of assisted living used nationwide, because each state can regulate assisted living differently. For this reason, senior living communities that offer assisted living can offer differing levels of care.
May I customize my apartment as I wish?
Yes. You’re welcome to furnish and decorate your apartment to suit your tastes and preferences.
What will happen if my health care needs change?
We work with you, your health care practitioner, and others you want involved with decision-making to provide and/or arrange services to help you live in the setting you want — with the appropriate level of assistance. If your care needs change and a different level of care is indicated, we’ll help you with the transition.
Do you accept Medicare and Medicaid?
Medicare does not cover assisted living costs. Some, but not all, of our assisted living communities participate in a federal Medicaid waiver program that funds certain assisted living services for individuals who meet eligibility requirements. To find out if the community you are interested in accepts Medicaid waiver, please contact that community directly by phone or by using our contact form. Our staff are happy to provide you with more details.
Will Veterans Aid & Attendance Pension Program help with assisted living costs?
Veterans and surviving spouses who are eligible for a VA pension and require the aid and attendance of another person, or are housebound, may be eligible for additional monetary payment. You may apply for Aid and Attendance by writing to the Pension Management Center that serves your state. You may also visit your local regional benefit office to file your request.
Are there growth opportunities at Volunteers of America National Services?
Absolutely! From your first day on the job, you’ll learn through quality training, and be supported going forward with continuing education. With additional, unique training opportunities, we’re committed to identifying and training leaders.
Do you offer benefits?
Yes. We offer medical, dental, vision, legal, life, critical illness, accident, short-term disability, and flexible/health spending accounts.
Do you offer more pay if I don’t take advantage of benefits?
Employees who meet certain eligibility requirements qualify for Pay-in-Lieu options.
When do my benefits become effective?
The first day of the month that follows your first 30 days of employment. For example, if you were hired on August 11, your benefits would be effective October 1.
Do you offer paid time off and paid holidays?
Yes! At Volunteers of America, we recognize the importance of being able to rest and recharge. So we offer paid time off and paid holidays to our employees who meet minimum scheduled-hours requirements.
What is Volunteers of America National Services?
Volunteers of America National Services is a national, nonprofit, faith-based organization of nearly 16,000 paid, professional employees. In addition to helping older adults achieve their highest levels of health and independence in our senior living and care communities, we’re dedicated to helping those in need rebuild their lives and reach their full potential.
Each year Volunteers of America’s National Service’s ministry of service touches the lives of more than 1.4 million people in over 400 communities in 46 states as well as the District of Columbia and Puerto Rico. Since 1896, we have supported and empowered America’s most vulnerable groups, including veterans, at-risk youth, men and women returning from prison, homeless individuals and families, people with disabilities and those recovering from addictions. Read our current Impact Report.
Are you an all-volunteer organization?
No. But our more than 16,000 paid, professional employees are assisted by approximately 65,000 dedicated volunteers throughout the country. Volunteers help our employees deliver life-changing services. Contact a location near you to find out more about their volunteer opportunities. Use our Service Navigator for find a location.
What are you doing to address homelessness, and provide affordable housing?
We work to prevent and end homelessness for individuals and families through a range of support services. These services include eviction prevention, emergency services, housing, transitional housing with services and permanent affordable housing. In addition, we’re one of the nation’s largest nonprofit providers of quality, affordable housing for families, the elderly and people with disabilities. We provide homes to more than 25,000 people annually. To find a location, use our Service Navigator.
Veterans. Do you have special programs to help them?
Volunteers of America National Services is committed to ending homelessness for veterans already on the street, and preventing others from becoming homeless, by providing a wide array of services to meet their specific needs. Services include supportive housing, mental health and addiction treatment, and employment training. Use our Service Navigator to find services supporting veterans.
How do you help older adults stay healthy and active?
We offer older adults a host of supportive services, including senior centers, Program of All-Inclusive Care for the Elderly (PACE), Meals-on-Wheels and community-based meals programs. In-home services include home repair and home health aide/homemaker services. Social services professionals coordinate community services and referral programs, protection against abuse and neglect, and volunteer services.
For older adults and others coping with illness or injury, we offer short-term rehabilitation, long-term care, assisted living and memory support in our senior living and care communities, which include independent living choices.